Eric Palmer, DNP, MHA, RN

Nurses Solution Consulting provides EHR downtime readiness assessment and clinical informatics consulting services to Critical Access Hospitals and small rural hospitals. Primary service: CEDRA (Clinical EHR Downtime Readiness Assessment) — a scored instrument mapped to CMS, Joint Commission, HIPAA, ACHC, and ONC SAFER regulatory frameworks.

Is Your Critical Access Hospital Ready for an Extended EHR Outage?

CEDRA is the only scored EHR downtime readiness assessment mapped to five regulatory frameworks — built specifically for Critical Access Hospitals and small rural hospitals.

  • What You Will Learn

  • Where your readiness gaps are — before a CMS, Joint Commission, or ACHC surveyor finds them

  • Which specific E-tags, EM standards, and HIPAA provisions put your facility at survey citation risk

  • What to fix first, ranked by regulatory risk and operational impact

  • How your facility's financial exposure changes during an extended outage — especially under OBBBA-driven margin compression

Services
Free Screener $0
Take the 12-question online assessment. Receive your facility's scored readiness band and a personal summary from Eric within 2 business days.CEDRA Rapid Screen $297
A facilitated 60-minute session where Eric walks through all 12 questions with your facility's specific situation. Includes a written one-page gap summary with regulatory citations delivered within 4 business days.CEDRA Express $697
A deep-dive into your two highest-risk readiness domains. Scored module report, regulatory gap mapping, and a prioritized action list. Delivered within 10 business days.Full CEDRA Assessment $4,500
Complete assessment across all triggered modules. Regulatory Compliance Index, Operational Readiness Index, board-ready executive report, and a remediation roadmap. Delivered in 3–4 weeks.

About
Nurses Solutions Consulting is led by Eric Palmer, DNP, MHA, RN — a clinical informatics practitioner with direct health system experience building EHR downtime readiness programs from the ground up.CEDRA was developed from Eric's decades of experiences with downtime responses, a large operational gap analysis conducted inside a real multi-hospital health system, and his desire to not make operational readiness cost exorbitant amounts of precious healthcare dollars. It is the only scored EHR downtime readiness instrument mapped simultaneously to CMS Appendix Z E-tags, Joint Commission Emergency Management Standards, HIPAA Security Rule §164.308(a)(7), ACHC CAH Chapter 17 (2026 Edition), and ONC SAFER Guides.CEDRA is evidence-informed and grounded in regulatory frameworks — it is not a generic checklist.

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EHR Downtime Readiness Assessment for Critical Access Hospitals